Shipping

To keep your package SAFE and delivered FAST, we use DHL (Express Worldwide) for all orders!

No matter where you are order over $100 and enjoy  F R E E   S H I P P I N G  worldwide. 

Shipping Method Orders (USD) Shipping Fee (USD)
DHL (Express Worldwide) Orders over $100 FREE
DHL (Express Worldwide) Orders $50 - $99 $2.99
DHL (Express Worldwide) Orders up to $49 $18.99

Note 1: If your address is in a non-commercial area or places that DHL is not able to deliver, we will contact you to inform you of your shipping options. We do that before your product is produced. If you choose not to accept the extra fee for changing to a different carrier, we will refund your payment—100%.

Note 2: You CANNOT change the address once the package has shipped. If you do change the address, when the package arrives at the destination, the extra fee would apply.

 

Here is a quick view of shipping times. If you have any further questions, please feel free to contact us:  hello@umade.cc

Country Shipping Method Estimated shipping time
United States DHL (Express Worldwide) 2-3 Business Days
Australia DHL (Express Worldwide) 2-4 Business Days
Canada DHL (Express Worldwide) 2-3 Business Days
China SF Express 1-4 Business Days
European Union DHL (Express Worldwide) 2-5 Business Days
Hong Kong SF Express 1-3 Business Days
Japan DHL (Express Worldwide) 2-3 Business Days
Macao SF Express 1-3 Business Days
Malaysia DHL (Express Worldwide) 2-4 Business Days
Philippines DHL (Express Worldwide) 2-4 Business Days
South Korea DHL (Express Worldwide) 2-3 Business Days
Singapore DHL (Express Worldwide) 2-3 Business Days
Thailand DHL (Express Worldwide) 2-4 Business Days
United Kingdom DHL (Express Worldwide) 2-5 Business Days
Rest of the world DHL (Express Worldwide) 4-15 Business Days

 

CUSTOM & IMPORT DUTIES

UMade is not liable to any unforeseen changes such as strict customs and unexpected custom order inspections. We do not have any control over such circumstances which may, unfortunately, cause a delay in your order's delivery time. Please see the section below regarding custom and import duties: "Any customs or import duties are charged once the parcel reaches its destination. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information."